Return Policy For MySafety TV NZ Workplace Training & Induction Modules

Refund Policy

MySafetyTV provides high quality workplace safety training videos to help you maintain a safe and compliant workplace. We understand that there may be instances where you need to request a refund, and we aim to make this process as straightforward as possible.

Refund Eligibility:

If you are not satisfied with your purchase, you may request a refund within the first 7 days of your initial purchase. Refund requests made after this period will not be eligible for a refund.

How to Request a Refund:

Contact Us: To request a refund, please contact our Customer Support team at [email protected]. Provide your account information, subscription details, and the reason for your refund request.

Processing Time: Refund requests will be reviewed and processed within 10 business days. Approved refunds will be issued to the original payment method used for the purchase.